TopAdvice NORDICS OÜ

Legal

Privacy Policy

Last updated: 13 November 2026

1. Who we are

The controller of your personal data is TopAdvice Nordics OÜ, registry code 17403009, Tiskrevälja tn 59-12, 13516 Tallinn, Estonia (“TopAdvice”, “we”). For any privacy question, contact us at info@topadvice.ee.

2. What data we collect

  • Contact form: first and last name, email address, company, area of interest, your message, and whether you opted in to our newsletter.
  • Email and calls: the information you share with us when you contact us directly.
  • Technical data: IP address, browser type and access logs processed by our hosting provider for security and operation of the website.
  • Cookies: see our Cookie Policy.

3. Why we use it and our legal basis

  • To answer your enquiry and prepare a proposal — steps prior to entering into a contract (Art. 6(1)(b) GDPR).
  • To perform our services for clients — contract (Art. 6(1)(b)).
  • To send newsletters and insights — your consent (Art. 6(1)(a)), which you can withdraw at any time.
  • To keep the website secure and working — our legitimate interest (Art. 6(1)(f)).
  • To meet accounting and legal obligations — legal obligation (Art. 6(1)(c)).

4. Who we share it with

We do not sell your data. We use trusted processors only as needed: our website host and form provider (Netlify, Inc.), our email provider, and — for clients — accounting and communication tools. Where a processor is located outside the EU/EEA, transfers are protected by the European Commission's Standard Contractual Clauses or an adequacy decision (such as the EU–US Data Privacy Framework).

5. How long we keep it

Enquiries that do not lead to cooperation are deleted within 12 months. Client data is kept for the duration of the cooperation and afterwards as required by law (accounting records: 7 years under Estonian law). Newsletter data is kept until you unsubscribe.

6. Your rights

You have the right to access, rectify or erase your data, to restrict or object to processing, to data portability, and to withdraw consent at any time. Write to info@topadvice.ee; we respond within one month. You may also lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon, www.aki.ee) or the authority in your country.

7. Security

We use encrypted connections (HTTPS), access controls and reputable providers to protect your data.

8. Changes

We may update this policy. The current version is always published on this page.